SIDEBETS · YOUR ACCOUNT AND DATA

Delete your SideBets account

You can request deletion without reinstalling SideBets or signing in. This page covers the shared account used by the SideBets apps and website.

Request account and data deletion

Email dev@sidebets.me with the subject SideBets account deletion request. Include the email address or phone number associated with your account and your username, if you know it.

Email a deletion request

The button opens your email app; you still need to send the message. If it does not open, use any email service to write to the address above. Do not send your password, sign-in codes, payment details or private challenge photos.

What happens next

We acknowledge your request within seven days and aim to complete it within 30 days. If ownership verification or review needs more time, we will explain the reason and expected timing.
We verify that the request belongs to the account owner before deleting information. Sending from your account email can help; if you cannot access it, tell us so we can review another way to verify ownership. An email alone does not automatically delete an account.
We review open challenges and records that may need to remain, then confirm the result and explain any information retained. You can also ask for a review of particular data without requesting deletion of the whole account.

Delete from your signed-in account

Open Profile → Delete account in SideBets, review the warning and confirm. On the website, sign in and open your profile. Signing out or uninstalling the app does not delete the shared account.

The current self-service process can block deletion while challenges are still open. Resolve, reject, retract or allow eligible challenges to expire first. If you cannot do this, use the email request above; you do not need to reinstall the app to ask for help.

If your account has funded SideBucks activity, deletion preparation can cancel or void that activity, return its play-money balances and close the wallet. These changes can occur even if deletion does not finish. SideBucks are not a cash balance or a payment service.

What successful deletion removes

The current deletion process removes the sign-in account and live profile, uploaded avatar files, authored challenge-evidence images, friendships and blocks, memberships and live participant links. Account-owned notifications, push tokens, private saved settings and scorecards are removed along with the profile. Authored chat messages and direct conversations involving the account are also removed; a group conversation can continue for its remaining members.

What can remain

Shared challenge history is not erased in full. Accepted terms, historical participant names and identifiers, outcomes, disputes, scores and completed receipts can remain for the other participants’ record of the agreement. A receipt can retain a photo’s caption or identifying metadata even after the uploaded image is removed. Ownership of a shared group or challenge may transfer to another participant.

SideBucks ledger history can remain after the private wallet is closed. Copies already shared outside SideBets are controlled by their recipients. Provider backups and operational records may have separate retention schedules.

These historical records do not currently have a fixed automatic expiry. Ask us to review retained information relating to you; we will explain the result and any reason for retaining it. The 30-day request target is not a promise that every historical record or backup is erased in 30 days.

If deletion is interrupted

Treat deletion as incomplete until SideBets confirms it. An error can occur after some cleanup has already taken place. If you see an error or cannot tell whether the account was deleted, email us rather than assuming that everything was removed or restored.

Read the SideBets privacy policy for more about information use and your choices.